![]() Slack is aimed at becoming the next generation of Customer 360 because it pulls a couple of elements together. Salesforce’s acquisition of Slack enables the company to give Salesforce a missing communication layer on the top of so many products, something that is very important during digital interactions with stakeholders of a company. In this blog, we will be talking about the benefits of the Salesforce Slack deal in detail to understand the dynamics of this deal in detail.Īs far as Salesforce is concerned, the deal was entirely worth all the money for the simple reason that it enables the company to club all the elements of a platform, the ones that have expanded over the years from CRM to marketing, data visualization, workflow and much more. Microsoft has developed its own thriving suite of services called Office 365 that includes a Teams chatting service with many same features as the 6-year-old application of Slack. However, software as a service has turned into an industry that has become a gold mine for long time software makers. The concept of cloud computing is considered the wave of future success. This San Francisco company was one of the first-ever to begin selling software as a subscription service that could be easily used on any internet connected device instead of comparatively difficult processes of installing the programs on the computers. This acquisition is being considered as the largest in the 21-year history of Salesforce. The Salesforce and Slack integration extracted a large sum of money from the market. Starting as a game company, it managed to raise significant profits in not a very long time. Slack has been the living example of the Silicon Valley startup success. This salesforce slack integration is aimed at giving two companies a much better shot at competing against a long time industry powerhouse Microsoft. ![]() Salesforce bought Slack recently with a deal of $27.7 Billion. ![]()
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